All items will be packaged within 24 hours of order date, and will be dispatched via standard UK delivery or XDP Couriers, depending on your choice at checkout (UK Only).
We are also currently offering free standard delivery for orders to the USA.
Expected delivery time is dependent on shipping location:
For items dispatched to addresses within the UK, please allow 5 working days for standard delivery – or – allow 1-2 working days for Courier Service.
For items dispatched to addresses within Mainland Europe, please allow 5-7 working days for delivery.
For items dispatched to addresses in America, Australia, Japan and the rest of the world, please allow 7-14 working days for delivery.
All purchases are insured for any damage caused whilst in transit, however please ensure to inspect items upon receipt of delivery and report any problems to us as soon as possible.
If you believe your purchase has been lost in the post, or has not arrived within the expected delivery time as stated above, please contact us so we can investigate your case further.
All Trabasack products carry a 12 month manufacturer’s guarantee against defect.For returns information please click here.